Shipping policy

Where we ship. We currently ship within the United States only.

How orders ship. Our toys ship directly from our supplier partners. If your order includes items from more than one supplier, they ship separately and may arrive in separate packages. You'll get an email with tracking for each shipment.

Rates and delivery times. Shipping rates are calculated at checkout based on the items in your cart and your address. You'll see every available shipping option, its price and its estimated delivery time before you pay. Delivery times are carrier estimates, not guarantees.

Lost or damaged packages. If tracking hasn't updated in 7 days or your package arrives damaged, contact us at hello@indoorhunter.com. We'll work with the carrier and our supplier and send a replacement when needed.

Address changes. Please double-check your address at checkout. Contact us as soon as possible if something needs to change; we can update it if the order hasn't shipped yet.